Cancellation Policy
Order Cancellation
You can request to cancel your order if it’s still in processing status. To initiate cancellation, please contact our customer support team promptly.

Eligibility for Cancellation
Orders are eligible for cancellation if:
1. The order has not been shipped yet.
2. The order is still in processing status.

Cancellation Process
1. Contact us via email or phone with your order number.
2. We’ll verify the order status and process the cancellation.
3. You’ll receive a confirmation email regarding the cancellation.

Refunds
1. Full Refund: If we receive your cancellation request before shipping, you’ll receive a full refund.
2. Refund Method: Refunds will be issued using the original payment method.
3. Refund Timeline: Refunds are typically processed within 4-5 business days.

Non-Cancellable Orders
Orders cannot be cancelled if:
1. The order has already shipped.
2. The order is in transit.
3. The order has been customized or personalized.

Contact Information
To cancel an order or inquire about our cancellation policy, please:
Email: [support@qandeelcollections.com]
Phone: [+923173722441]

We’re here to help. We’ll respond to your cancellation request as soon as possible.