- tel : +92-317-3722441
- -
- mail : support@qandeelcollections.com
Returns Policy
At [Qandeel Collections], we strive to provide high-quality products and excellent customer service. If for any reason you’re not satisfied with your purchase, we’ll gladly accept returns.
Â
Eligibility for Returns
To be eligible for a return, please ensure the following conditions are met:
Â
1. Item(s) must be returned within [time frame, e.g., 14 days] of delivery.
2. Item(s) must be in their original condition with all tags attached.
3. Item(s) must not have been worn, altered, or washed.
4. Item(s) must be in their original packaging.
Â
Return Procedure
To initiate a return, please follow these steps:
Â
1. Contact our customer service team via [contact email/phone number] within [time frame] of delivery.
2. Provide your order number, reason for return, and specify whether you’d like a refund or exchange.
3. Our team will guide you through the return process and provide a return shipping address.
4. Carefully package the item(s) to be returned and ship them back to us.
5. Once we receive the returned item(s), we’ll process the return and issue a refund or exchange.
Â
Refund Information
– Refund method: Refunds will be processed using the original payment method.
– Refund timeframe: Refunds will be issued within [time frame, e.g., 5-7 business days] of receiving the returned item(s).
– Shipping costs: The customer is responsible for the cost of shipping the item(s) back to us.
Â
Additional Information
– Damaged or faulty items: If you receive a damaged or faulty item, please contact us within [2 Days] of delivery. We’ll provide a replacement or refund, and cover the return shipping cost.
– Gift returns: Gift returns are subject to the same conditions as regular returns.
Â
Contact Us
If you have any questions or concerns about our returns policy, please don’t hesitate to contact us:
Â
Email: [support@qandeelcollections.com]
Phone: [+92 317 3722441]
Â
Thank you for shopping at [Qandeel Collections]!
Â
Revision Date
This returns policy was last revised on [18/02/2025]. We reserve the right to modify or update this policy at any time.
Â
Â
Â