General Questions

1. Q: What types of products do you offer?

A: We offer a wide range of [Balochi Traditional] products.

2. Q: How do I contact customer service?

A: You can contact us through our website, email, or phone.

3. Q: What are your business hours?

A: Our business hours are [24/7].

Account and Login

1. Q: How do I create an account?

A: To create an account, click on “Register” and follow the prompts.

2. Q: I forgot my password. How do I reset it?

A: Click on “Forgot Password” and follow the prompts to reset your password.

Ordering and Payment

1. Q: How do I place an order?

A: To place an order, add items to your cart, proceed to checkout, and follow the prompts.

2. Q: What payment methods do you accept?

A: We accept [Card, Mobile Wallet, Bank Transfer].

3. Q: Is my personal and payment information secure?

A: Yes, our website uses (HTTPS) to ensure your information is secure.

Shipping and Delivery

1. Q: What are your shipping options?

A: We offer [Standard Shipping / Urgent Shipping].

2. Q: How long does shipping take?

A: Shipping times vary depending on your location. Please allow [05 to 10 days after the invoice date] for delivery.

3. Q: Can I track my order?

A: Yes, you can track your order through our website or by contacting customer service.

Returns and Refunds

1. Q: Can I return or exchange an item?

A: Yes, please see our return and exchange policy for details.

2. Q: How do I initiate a return or exchange?

A: Contact customer service to initiate a return or exchange.

3. Q: When can I expect a refund?

A: Refunds are processed within [03 to 05 Days] of receiving returned items.

Promotions and Discounts

1. Q: Do you offer any discounts or promotions?

A: Yes, we offer various discounts and promotions. Sign up for our newsletter to stay informed.

2. Q: How do I use a coupon code?

A: Enter your coupon code at checkout to receive your discount.